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Return Policy
Product purchased through Ergobuyer may be returned within 30 days of the sale for a refund of the original purchase amount, including any applicable tax. Shipping charges are the customer’s responsibility. Certain products will require a restocking fee. Product must be returned in “new condition” in the original packaging with the owners’ manual, warranty and any additional accessories included. A return authorization number (RA#) is required. We will email a copy of your completed Return Authorization form with your RA#, which must be included in your return shipment. We recommend your product be shipped in an insurable and traceable manner. If you have questions please call us at 866-515-1323 or 435-214-4269.
Please note: If product is not returned in “new condition” or with a RA# a restocking fee may apply. Some product manufacturers may charge a restocking fee, which may apply to your purchase. Please contact Ergobuyer for additional information.
Defective Products: Please notify Ergobuyer immediately so your product can be repaired or replaced.
